UK. Prices read on supplier pages, 15 August 2026
Compare letting agent software for UK agencies
Three of the eight systems here publish a price on their own website. The other five route you to a demo. Every one of them touches money that is not yours: in England a letting agent holding client money must belong to an approved client money protection scheme, and a deposit has to reach an approved scheme within 30 days. This table records what each supplier states on its own page, with the date we read it, and says plainly where a supplier states nothing.
£30,000
the maximum fine for a property agent in England who holds client money and does not join an approved client money protection scheme
30 days
the deadline for a landlord or letting agent to put a tenancy deposit into an approved protection scheme
3 of 8
systems compared here that publish a price on their own website, checked 15 August 2026
| Option | supplier's own page, checked 15 Aug 2026 | in England, CMP scheme membership is compulsory | |||
|---|---|---|---|---|---|
| Apex27 A small agency that wants one per-user price | £35 per user per month excluding VAT, described as fully featured across sales, lettings, land, commercial and auctions with no hidden extras. A trial period is offered before billing starts | States that its lettings software streamlines financial management from invoicing and rent collection through to client accounting. No client account banking arrangement is described on the pages we read | Not described separately on the pages we read | Configurable workflows are named for inspections, certificates, maintenance issues, referrals and instructions, plus a white-labelled client portal for statements, invoices and document requests | Flexible billing with users added and removed at any time, and no long-term commitments stated |
| PayProp Agencies whose main pain is the client account | Three parts, all published: a licence from £79 a month, a monthly service fee of less than 1% of processing volume, and a once-off setup fee of £600 to £2,000 based on portfolio size | The most specific claim on this page. States it holds all processed funds directly in CMP-recognised NatWest client accounts, in its words providing Financial Service Compensation Scheme (FSCS) protection, and that it carries separate professional indemnity insurance. It also states a date-stamped uneditable log of every user action, from creating tenants to editing bank details and paying out funds | Not described separately on the pricing page we read. Real-time bank integration, reconciliation and payments are the stated focus, with rent often paid out to landlords, contractors and as commission on the day the tenant pays | An integrated maintenance ticketing system is stated as part of the platform rather than a paid extra. No certificate expiry tracking on the page we read | Not stated as a term. Unlimited user accounts at no extra cost. The site asks you to request a quote |
| Arthur Online Portfolios priced by the unit rather than by the seat | Priced per unit, with a floor. Standard from £82.50 a month including 55 units at £1.50 per unit; Professional from £96 including 60 units at £1.60; Enterprise from £126 including 70 units at £1.80 | A finance module stated to monitor tenant, client and contractor accounting, and to integrate with Xero, named on the page as its accounting partner | Not described on the pricing page we read | Compliance tracking is listed in all three plans, alongside unlimited storage, a maintenance module and a finance module. Rent review tasks and reminders can be set against a tenancy | Simple annual billing, described as keeping things predictable, by direct debit or most credit cards, with invoicing for high-volume Enterprise customers. Linked accounts for separate entities waive the minimum spend on additional accounts, on Professional and Enterprise only |
| Acquaint CRM The clearest contract terms in this group | Not published for the CRM: the page says competitive pricing that scales with you. The website product sold alongside it is published, at £1,000 plus £41.15 a month plus VAT | Client Accounting is listed as an included module, with bank imports and exports, alongside Lettings, Sales, Property Management and Marketing modules | Not described on the pricing page we read. The only mention anywhere on the site is inside a customer testimonial | Not listed as a module on the pricing page. Branded documents, eSigning and SMS are listed, the latter two marked with a footnote | The clearest terms here: no installation fees, no minimum term, a simple rolling monthly contract, unlimited UK-based telephone support and free updates. Windows desktop and browser interfaces, with cloud hosted data and backups |
| Street.co.uk Client accounting stated as included rather than sold | Not published. The site routes to a free, no-commitment demonstration | States client accounting is included as part of Street Lettings, with no bolt-ons and no extra cost, covering rent, invoices and statements, bulk receipting and reconciliation in one action, landlord statements, and a full audit trail maintained | Deposit management is named as part of the client accounting workflow | The property management module is described as covering maintenance, compliance and renewals, with landlord and tenant portals for approvals and maintenance reporting | Not stated. A free demonstration is offered |
| Dezrez Referencing and right-to-rent checks in the same platform | Not published. The site routes to a demo | States reconciliation in seconds with direct bank integration, bulk payments to landlords and contractors, and that its payment and client accounting tools simplify reconciliation and protect client money | States you can view and track deposit details with automatic calculations, removing manual errors | MarketReady is described as putting material information, anti-money-laundering and legals in one automated place, and the platform is stated to integrate referencing and compliance checks covering ID verification, affordability assessments and right-to-rent documentation | Not stated on the pages we read |
| Reapit Larger agencies wanting daily automated reconciliation | Not published, but the basis is stated: client accounts is charged based on users and properties under management, which makes it a separately priced part of the platform | States advanced auditing and transparent client accounting built in to track and protect client monies, with headache-free daily automated account reconciliation | States more flexibility when allocating and reconciling deposits and receipts | The lettings CRM page describes monitoring expiring certificates, works order management and handling renewals, with a full audit trail of every client interaction with the agency | Not stated on the pages we read |
| Goodlord The move-in, from referencing to first rent | Not published. The site routes to a demo | States it collects rent, deposits and move-in monies with the agent's oversight, and displays a Client Money Certificate on its own site | Deposits are collected as part of the move-in flow, and audit logs are stated to help avoid deposit disputes | Built-in compliance tools stated to guide agents through the latest legislative changes, with automated PEPs and sanctions checks, tenant referencing, contracts, inventory and check-in, and end-of-tenancy management as separately named solutions | Not stated on the pages we read |
How we chose and ordered these
Every system here is sold to UK letting agents or property managers and its own supplier website could be fetched and read on 15 August 2026. We recorded only what the supplier states on its own pages, with the URL for each in the list below. Nothing here comes from a directory, a review aggregator or a competitor's comparison blog, because those carry prices and claims that cannot be traced back to the supplier and go stale without anyone noticing.
The order is by what the supplier will tell you before you book a demo: systems that publish a price first, cheapest entry point to dearest, then systems that quote only. That is a ranking of pricing transparency and nothing else. The quote-only group contains several of the largest platforms in UK lettings, and a platform priced on properties under management genuinely cannot print one number.
Left out, and why. Alto, one of the most widely used lettings platforms in the UK, is absent because Zoopla's site returned 403 to every request we made and alto.co.uk belongs to an unrelated executive search firm in Cheltenham, so we had no supplier page to read. SME Professional also returned 403 at its root, and Veco by Eurolink did not answer. We do not publish a row we cannot source, so all three are out. Their absence is a limitation of this page, not a judgement on the products.
What this table does not tell you. It is not a rating, a test or a review: we have not run any of these systems in a working agency. The client money, deposit and compliance columns record what a supplier claims on its marketing pages, which is not the same as what a scheme auditor or a trading standards officer will accept. Client money protection scheme membership, deposit protection and redress registration are duties on the agency, never on the software. We take no commission from any supplier on this page and carry no paid placements.
- Apex27 apex27.co.uk
- PayProp payprop.com UK pricing
- Arthur Online arthuronline.co.uk pricing
- Acquaint CRM acquaintcrm.co.uk prices
- Street.co.uk street.co.uk client accounting
- Dezrez dezrez.com lettings agent software
- Reapit reapit.com client accounts
- Goodlord goodlord.com lettings agent solutions
Letting Agent Software is an independent site operated by Ellul Solutions Ltd. It is not affiliated with, endorsed by or connected to any client money protection scheme, tenancy deposit scheme, redress scheme or software supplier named here, and nothing on it is legal, financial or regulatory advice. We take no commission from any supplier in this comparison and carry no paid placements. Supplier prices and features change without notice and private rented sector rules change frequently: every figure carries the date we read it on the supplier's own page or on gov.uk, and you should confirm the current position at source before relying on it.
What UK letting agent software suppliers publish, and what the law actually requires, August 2026
Last updated
Letting software is sold on features. The duties an agency is fined for missing sit in the client money protection rules and the tenancy deposit rules, and they attach to the agency, not to the software. This table puts the two side by side.
The supplier columns were read on each supplier's own website on 15 August 2026, at the URL given in the comparison above, and are reproduced rather than estimated. Where a supplier states nothing, the cell says so instead of carrying a claim from a directory or a review site. The client money column records what the supplier itself claims; it is not a verification that any product meets a scheme's audit requirements, and we have not tested any of these systems. The statutory figures in the notes below come from gov.uk pages read on the same day, and apply to England unless stated: Scotland, Wales and Northern Ireland each differ. Suppliers change prices without notice, and the private rented sector rules change frequently: confirm both at source.
| System | Published price, read 15 August 2026 | What the supplier says about client money |
|---|---|---|
| Apex27 | £35 per user per month excluding VAT, with a trial period and no long-term commitment | Client accounting named as part of lettings financial management. No client account banking arrangement described. |
| PayProp | Licence from £79 a month, plus a service fee of less than 1% of processing volume, plus a once-off setup fee of £600 to £2,000 | Holds processed funds in CMP-recognised NatWest client accounts, states FSCS protection and separate professional indemnity insurance, with an uneditable date-stamped log of every user action. |
| Arthur Online | Standard from £82.50 a month including 55 units at £1.50 per unit; Professional from £96; Enterprise from £126. Annual billing | Finance module monitoring tenant, client and contractor accounting, integrating with Xero. |
| Acquaint CRM | Not published for the CRM. The website product alongside it is £1,000 plus £41.15 a month plus VAT | Client Accounting listed as an included module with bank imports and exports. |
| Street.co.uk | Not published. Routes to a free demonstration | Client accounting stated as included in Street Lettings with no bolt-ons and no extra cost, with bulk reconciliation and a full audit trail. |
| Dezrez | Not published. Routes to a demo | Reconciliation with direct bank integration, bulk payments to landlords and contractors, and tools stated to protect client money. |
| Reapit | Not published. States client accounts is charged based on users and properties under management | Advanced auditing and transparent client accounting to track and protect client monies, with daily automated reconciliation. |
| Goodlord | Not published. Routes to a demo | Collects rent, deposits and move-in monies with the agent's oversight, and displays a Client Money Certificate on its own site. |
- gov.uk states you must join a client money protection scheme if you are a letting or property management agent in the private rented sector in England and you hold clients' money. You may be fined up to £30,000 if you do not.
- There are six approved client money protection schemes in England: Client Money Protect, Money Shield, Propertymark, RICS, Safeagent (previously NALS) and UKALA Client Money Protection (gov.uk, read 15 August 2026).
- An agent must hold clients' money in an account with a bank or building society authorised by the Financial Conduct Authority, and must display its certificate of scheme membership in any office where it deals with the public and on its website. The fine for not displaying or providing the certificate is up to £5,000 (gov.uk).
- A landlord or letting agent must put a tenancy deposit into a government-approved scheme within 30 days of getting it, where the home is let on an assured shorthold tenancy that started after 6 April 2007 (gov.uk).
- There are three approved tenancy deposit schemes in England and Wales: the Deposit Protection Service, MyDeposits and the Tenancy Deposit Scheme. Scotland and Northern Ireland have separate schemes (gov.uk).
- At the end of a tenancy the deposit must be returned within 10 days of both parties agreeing how much comes back, and stays protected in the scheme while a dispute is unresolved (gov.uk).
- A holding deposit does not have to be protected, but gov.uk states that once the payer becomes a tenant the holding deposit becomes a deposit, which must be protected.
- Three of the eight letting systems compared here publish a price on their own website, and five route to a demo (checked 15 August 2026).
Cite this page
“What UK letting agent software suppliers publish, and what the law actually requires, August 2026”, Letting Agent Software, https://lettingagentsoftware.co.uk/ (updated 2026-08-15). The supplier columns were read on each supplier's own website on 15 August 2026, at the URL given in the comparison above, and are reproduced rather than estimated. Where a supplier states nothing, the cell says so instead of carrying a claim from a directory or a review site. The client money column records what the supplier itself claims; it is not a verification that any product meets a scheme's audit requirements, and we have not tested any of these systems. The statutory figures in the notes below come from gov.uk pages read on the same day, and apply to England unless stated: Scotland, Wales and Northern Ireland each differ. Suppliers change prices without notice, and the private rented sector rules change frequently: confirm both at source.
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Questions, answered directly
How much does letting agent software cost in the UK?
Three of the eight systems compared here publish a price. Apex27 publishes £35 per user per month excluding VAT. PayProp publishes a licence from £79 a month plus a monthly service fee of less than 1% of processing volume plus a once-off setup fee of £600 to £2,000 based on portfolio size. Arthur Online publishes Standard from £82.50 a month including 55 units at £1.50 per unit, Professional from £96 and Enterprise from £126. Acquaint CRM, Street.co.uk, Dezrez, Reapit and Goodlord publish no figure. All read on 15 August 2026.
Do letting agents have to have client money protection?
In England, yes, if you are a letting or property management agent in the private rented sector and you hold clients' money. gov.uk states you may be fined up to £30,000 if you do not join an approved scheme. There are six approved schemes: Client Money Protect, Money Shield, Propertymark, RICS, Safeagent and UKALA Client Money Protection. You must also hold clients' money in an FCA-authorised bank or building society account and display your membership certificate in any public-facing office and on your website, with a fine of up to £5,000 for failing to display or provide it.
How long do I have to protect a tenancy deposit?
30 days. gov.uk states a landlord or letting agent must put the deposit in a government-approved scheme within 30 days of getting it, where the home is let on an assured shorthold tenancy that started after 6 April 2007. In England and Wales the approved schemes are the Deposit Protection Service, MyDeposits and the Tenancy Deposit Scheme. At the end of the tenancy the deposit must be returned within 10 days of both parties agreeing the amount, and it stays protected while a dispute is unresolved.
Is client money protection the same as tenancy deposit protection?
No, and gov.uk says so explicitly. Deposit protection covers one deposit for one tenancy in a scheme that also adjudicates end-of-tenancy disputes. Client money protection covers everything your agency holds on behalf of landlords and tenants, including rent and float, and compensates them if the agency cannot repay it, for example if it goes into administration. An agency needs both. Software provides neither: they are memberships.
Which letting systems include client accounting in the price?
Street.co.uk is the only one that states it outright, saying client accounting is included as part of Street Lettings with no bolt-ons and no extra cost. Reapit states the opposite, that client accounts is charged based on users and properties under management. Arthur Online lists a finance module in all three published plans, and Acquaint CRM lists Client Accounting among its included modules. PayProp is client accounting rather than a CRM. Ask which side of that line a quote sits on before comparing two monthly figures.
Do I need software to comply with letting agent rules?
No. The obligations are memberships and processes: an approved client money protection scheme if you hold client money in England, an FCA-authorised client account, a displayed CMP certificate, deposits in an approved scheme within 30 days, and redress scheme membership. A small agency with a well-kept ledger and a separate client bank account can meet all of them. Software reduces admin time and error rate; it never carries the duty.
Why is Alto not in this comparison?
Because we could not read a supplier page for it on 15 August 2026 and we do not publish a row we cannot source. Zoopla's site returned 403 to every request we made, and alto.co.uk belongs to an unrelated executive search firm in Cheltenham. SME Professional also returned 403 at its root and Veco by Eurolink did not answer, so both are out for the same reason. That is a limitation of this comparison, not a judgement on any of those products.
Do the rules differ across the UK?
Yes. On client money protection, gov.uk states the rules are different in Scotland, that in Wales you need to join a money protection scheme before applying for an agent licence through Rent Smart Wales, and that in Northern Ireland you do not have to join a client money protection scheme. On deposits, England and Wales share three schemes while Scotland and Northern Ireland have separate ones. If you operate across borders, check each jurisdiction rather than assuming the English position.
Start from what suppliers publish, not what directories claim
Eight UK letting systems, three published prices, five quote-only, each traceable to the supplier page it came from and the date we read it.